Exhibitor Enquiries 1800 671 588

FAQ’s

Q: How do I get to the event?
A: The event is held at the Cairns Showgrounds, 120 Mulgrave Rd, Parramatta Park QLD 4870. Click here for more details on parking and how to get there.

Q: Can I get a multiple day ticket?
A: Yes, on your way out make sure you ask at the gates for your FREE return pass.

Q: How much does it cost?
A: Adults $12, Seniors Card $10, children 16 and under are free with an adult.

Q: What are the opening hours?
A: Friday 8:30am- 4:00pm, Saturday 8:30am – 5:00pm & Sunday 8:30am – 4:00pm.

Q: How do I get a copy of the Event Guide?
A: The Event Guides will be distributed throughout the region prior to the event. Extra copies will be available at the entry gate.

Q: Is there a list of exhibitors?
A: Yes, the list of exhibitors will be available online and in the Event Guide.

Q: How do I know when the entertainment is on?
A: All entertainment running times are published in the Event Guide and on the event website.

Q: Is there food available at the event?
A: Yes there is a number of different food stalls at the event.

Q: Are pets allowed at the event?
A:  No dogs or other animals are allowed within the event (excepting registered guide, hearing or assistance dogs). For details on conditions of entry, click here.

Q. Can I Smoke at the event?
A. No. Smoking (inlcuding e-cigarettes) inside the event precinct or within 10 metres of the event entrances is prohibited.

 

Online Ticketing Help

Online ticket refunds are covered under the event organisers policy and do not limit your rights under Australian consumer law. All transactions are final. No refunds are permitted, except as required by law. In the case of an event cancellation, refunds will be provided to patrons who have purchased online tickets for the cancelled event. Please refer to the event organisers conditions of entry listed above. For further online ticket terms and conditions, click here

Q: I sent my ticket to the wrong email address. What can I do?
A: Please click here.

Q: I can’t find my tickets. What should I do?
A: Please click here and request they be sent again.

Q: The online ticketing website won’t work for me. What can I do?
A: Please click here and explain what is happening.

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