FAQ’s

Q: Can I buy a ticket online?
A: Yes, click here to pre-purchase your ticket online.

Q: I’ve lost my ticket, what do I do?
A: Don’t stress, it’s not lost forever. Click here to re-send your ticket to your email inbox. You can also alert Event staff at the entrance and they can help you.

Q: I need further help with purchasing my ticket online?
A: Our online ticketing is outsourced through Lup Ticketing. Click here to be redirected to their help page which is monitored 24/7.

Q: How do I get to the event?
A: The event is held at the Cairns Showgrounds, 120 Mulgrave Rd, Parramatta Park QLD 4870. Click here for more details on parking and how to get there.

Q: Can I get a multiple day ticket?
A: Yes, on your way out make sure you ask at the gates for your FREE return pass.

Q: How much does it cost?
A: Adults $12, Seniors Card $10, children 16 and under are free with an adult.

Q: Is there parking available at the event?
A: Yes, click here for more details on parking.

Q: What are the opening hours?
A: Friday, Saturday & Sunday 8:30am – 4:00pm.

Q: How do I get a copy of the Event Guide?
A: The Event Guides will be available as an insert in the Cairns Post on Saturday the 5th May 2018 and will be distributed at the Event entrances.

Q: Is there a list of exhibitors?
A: Yes, the list of exhibitors will be available online and in the Event Guide. Click here to view the full list of exhibitors online.

Q: How do I know when the entertainment is on?
A: All entertainment running times are published in the Event Guide and on the event website. Click here to view the full list of entertainment online.

Q: How do I enter to win the prizes?
A: All prize information and how to enter is published inside the Event Guide and on the event website. Click here to view all prizes and competitions online.

Q: Is there an ATM available at the event?
A: Yes, there will be ATM’s available near the entrance (fees may apply).

Q: Is there food available at the event?
A: Yes there is a number of different food stalls at the event.

Q: Are pets allowed at the event?
A:  No dogs or other animals are allowed within the event (excepting registered guide, hearing or assistance dogs). For details on conditions of entry, click here.

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