Exhibitor Enquiries 1800 671 588

Online Ticketing Help

Online Ticketing Help

Please note that the Cairns Expo uses an online ticketing platform called LUP. Should there be an issue with your online tickets please direct your questions to them.

Q: Where can I purchase my online ticket?
A: Please click here.

Q: I sent my ticket to the wrong email address. What can I do?
A: Please click here.

Q: I can’t find my tickets. What should I do?
A: Please click here and request they be sent again.

Q: The online ticketing website won’t work for me. What can I do?
A: Please click here and explain what is happening.

Q: Can I get a refund on my ticket?
A: Please refer to our conditions of entry for more information.

Q: I purchased more than one ticket, how do I register my other tickets?
A: You will be emailed a PDF version of your tickets. On the Non Registered Ticket, it will contain a link you can visit online to register those tickets. You can also take your unregistered tickets to the iPad Registration Zone (inside the Pavilion) at the Event.